What happens if I don’t spend my entire PetCLUB voucher at once?

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• Where can I see if I have qualified for a PetCLUB voucher?

  There are 2 easy ways to see if you have qualified for a PetCLUB voucher. You can log into your online account on the Jollyes website or download the Jollyes PetCLUB App.

• How do I redeem a voucher using the Jollyes PetCLUB App?

  Simply access your Jollyes PetCLUB App and view vouchers, each voucher will have a barcode which can be scanned by a member of staff in-store so that your discount is applied to the purchase.

• Why can’t I see the voucher in my account when I have just qualified for a voucher?

  Our systems need some time to calculate the points of your most recent purchase. If you have just qualified for a voucher, please allow 24 hours from your latest purchase for your voucher to appear. If you still have not received a voucher, please ...

• Do I need to use the voucher in the same store where I earned my points?

  No you can use your voucher in any Jollyes store or online but please ensure you enter the voucher in to the correct PetCLUB voucher box.

• How long does a voucher last?

  Your Jollyes Pet Club voucher is valid for 12 weeks from the date that it has been issued.