Do I need to use the voucher in the same store where I earned my points?

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• Do I earn points if I use The Spa grooming service in your store?

  Yes, you earn 10 points for every £1 you spend and this also applies to any services you use in store including our Grooming Spa and our Pet Clinic.

• Do I earn points if I use the Pet Clinic in your stores?

  Yes, you earn 10 points for every £1 you spend and this also applies to any services you use in store including our Pet Clinic and our Grooming Spa.

• Can I still use my Jollyes Over 60s Card?

  Yes, you can still use your Over 60s card (N.Ireland only) for in-store purchases. These purchases will also qualify for PetCLUB points.

• Why can’t I see the voucher in my account when I have just qualified for a voucher?

  Our systems need some time to calculate the points of your most recent purchase. If you have just qualified for a voucher, please allow 24 hours from your latest purchase for your voucher to appear. If you still have not received a voucher, please ...

• Do I need a PetCLUB card to take part in the scheme?

  You do not need a card to be a member of the Jollyes PetCLUB. Once you have registered in-store or online you will become a member. Whenever you make an online purchase we will be able to match your email address to your loyalty account so you won't ...