Popular Articles
Do I need a PetCLUB card to take part in the scheme?
You do not need a card to be a member of the Jollyes PetCLUB. Once you have registered in-store or online you will become a member. Whenever you make an online purchase we will be able to match your email address to your loyalty account so you won't ...
How do I return my online order?
To keep our returns process simple we have 2 returns methods 1. We offer free returns via any Jollyes Pet Food Superstore. Simply take your unwanted item to store along with your original order invoice and your product will be refunded. Please note ...
Unable to proceed from address screen to place order
Please ensure that you are signed into our website and that your address and telephone number are both saved to your account.
Where can I track my points?
There are 3 easy ways to track your points. You can log into your online account on the Jollyes website, download the Jollyes PetCLUB App or speak to a colleague in our store.
What are Jollyes returns, exchange and refund policies?
We want you to be happy with your purchase from Jollyes, if you are not then just return the products to your local Jollyes - The Pet People store. We will exchange (stock permitting) or refund the debit or credit card that was used to originally ...